CONPOT

Delivery & Returns

Delivery

We currently ship to the UK, USA and most European addresses. Please email hello@conpot.co.uk if shipping to your country is not available. 

As we are sending breakable items please ensure you use an address where someone will be present to sign for and accept your parcel.  

In stock items will be shipped within 2 working days. We will notify you when your order has been dispatched. If an order is urgent please email hello@conpot.co.uk

Rates are calculated by weight at the checkout stage. Product weights are listed below. Please note shipping to the USA does not include customs charges.

For orders of multiple large planters outside the UK, please email hello@conpot.co.uk for a quotation as additional shipping charges may be incurred.

UK orders weighing less than 2kg will be sent via Royal Mail 2nd class. All European and other UK deliveries will be sent via courier. Deliveries are made Monday to Friday, please contact us if you require weekend delivery.

UK delivery is free for all orders over £70. To activate free shipping please enter the code ‘free70’ at the checkout.  

Delivery Weights

Small 1kg

Small Faceted 1kg

Medium 2.5kg

Faceted 2.5kg  

Tray 5kg

Large 18.5cm 5kg

Large 23.5 8kg

Extra Large 25kg

Returns 

Please note we do not offer refunds unless an item is faulty. In the unlikely event that there is a problem with your order please email hello@conpot.co.uk